This post from In The Black on workplace conflict features and interview with our Dr Sam Hardy.
“When conflict escalates to a point where parties are not communicating with each other, and worse – when they start talking very negatively to colleagues and friends about the other person, the situation becomes unproductive for the people in conflict and those around them,” says Samantha Hardy, principal at Conflict Coaching International and an expert on conflict management and resolution.
The Australian Dispute Resolution Research Network 